Privacy policy

Last updated: October 31, 2026

Who I am

atuned and atuned.org are run by Healing Hearts with Chloe LLC ("atuned", "I", "me"). You can reach me at admin@atuned.org. This policy covers both the atuned app and the atuned.org website.

Part 1: The atuned app

Where your data lives

Everything you log in atuned, including your nervous system states, body map, capacity and stress ratings, cycle and rhythm tracking, crash logs, regulation strategies, voice journal, brain dumps, and the patterns built from them, is saved in encrypted atuned storage on your device. I don't receive a copy, and I can't see, read, recover or restore it. If your iPhone is backed up to iCloud or to a computer, that backup may include the app's encrypted data, under Apple's own terms. If you delete the app or your data, or lose your device without a backup, I can't get it back for you.

Brain dump and the optional AI conversation (beta)

Brain dump is processed on your device. What you say or type in a brain dump is not sent to me or to an outside AI service.

atuned also offers a free, optional AI conversation, called "talk it through", powered by Apple Intelligence through Apple's Foundation Models. It is a beta feature, so it may change and may sometimes be wrong. It is not therapy, medical advice, or a crisis service, and it needs a device that supports Apple Intelligence.

Where it runs. Your conversation runs on your device or, for larger requests, on Apple's Private Cloud Compute. Apple designed Private Cloud Compute so your data is used only to answer your request, is not stored, and is not accessible to Apple. Nothing you write in the conversation is sent to me, to my server, or to any other company. Apple's privacy policy covers Apple Intelligence.

What I collect through the app

I don't collect your health or wellness data, and I don't use third-party analytics, advertising, or tracking tools in the app.

Accounts: when you sign in with Apple, atuned creates a profile that is stored on your device, not an account on my server. I don't receive your email address or Apple ID from that sign-in.

Apple Health, wearables and your microphone

If you choose to connect Apple Health or an Oura ring, atuned reads only the data you allow, and uses it inside the app to build your patterns. You can change or revoke that access at any time in your device or Oura settings. If you use voice journaling, recordings and transcripts are stored the same way as the rest of your data, in encrypted storage on your device.

Local suggestions

If you use local suggestions, the zip code you enter is sent to a maps service to find nearby places. Nothing else about you is sent with it. If you don't use local suggestions, nothing is sent.

Subscriptions

Premium is bought and billed through Apple. Apple handles your payment details, and I never see your card number. Apple tells me only what I need to know that a subscription is active. Apple's own privacy policy governs what it collects.

Sharing your data

I don't sell your data, and I don't share it with anyone. If you export a report, for example to share with your therapist, you decide where it goes. Once you share it, it is out of my hands and under the rules of whoever you sent it to.

Deleting your data

Your data lives on your device, so you are in control: you can export or delete it from inside the app, or delete the app to remove its data from your phone. Because I never have a copy, there is nothing on my side to delete. For anything I do hold, such as an email you sent me from the website, email admin@atuned.org and I'll process it within 30 days.

Part 2: The atuned.org website

What you send me

• Starter kits and the Android waitlist: your email address, which kit or list you asked for, and (for kits) whether you use Google or Microsoft.
• Contact, intake and booking: your name, email, and whatever you write in a message, an intake email, or a Calendly booking.
• Therapist partner applications: name, email, license details, location, and optional practice information.
• Purchases: what you bought and your contact details. Card numbers are handled by the payment processor (Stripe), and I never see or store them.

What is collected automatically

The site is hosted by Squarespace, which uses cookies and collects usage information such as approximate location, device and browser type, pages visited, and referring site, in order to run the site and provide analytics. You can block or delete cookies in your browser settings, though parts of the site may not work as well.

How I use it

• To send you the kit, download or service you asked for, and to reply to you.
• To email you occasionally about the thing you signed up for. You can opt out in any message or by emailing me.
• To keep the site working, secure and understandable.
• To meet legal obligations, such as tax records for a purchase.

I don't sell your personal information, and I don't use it for advertising.

Who helps me handle it

I use a small number of services that process information on my behalf, each with its own privacy policy: Squarespace (hosting, analytics, and where enabled checkout), Google (Google Sheets and Gmail, to record and reply to kit and waitlist requests, and for my email), Calendly (booking calls), Substack (if you subscribe to my writing), Stripe (payments), a maps service (only if you use local suggestions in the app), and Apple (the App Store). I may also disclose information if the law requires it.

Client and patient information

Please don't put client, patient or other health information in a form, an intake email, or a booking note on this site. I don't need it to set up or explain an automation. My automations are built inside your own Google or Microsoft account, and it is your responsibility to make sure that account and its settings meet the privacy rules that apply to your practice. If you handle protected health information, talk with your compliance advisor before you switch any automation on.

How long I keep it

Kit and waitlist emails are kept until you ask me to remove you or the list is no longer needed. Messages and bookings are kept as long as they are useful to our work together. Purchase records are kept as long as tax and accounting rules require.

Your choices

You can ask to see, correct, export or delete the information I hold about you, or to be removed from any list, by emailing admin@atuned.org. I'll reply within 30 days. Depending on where you live, you may have additional rights under local law, and I'm glad to honor them.

Children

atuned is rated 16+ on the App Store and is not intended for children under 13. I don't knowingly collect information from children under 13. If you believe a child has sent me information, email me and I'll delete it.

Not a crisis service

Changes

If I change this policy, I'll update the date at the top. If a change is significant, I'll say so on the site and in the app.

Also see: Terms and disclaimer